PROMOTIONAL CONDITIONS: 

As part of our effort to keep things simple and organised, we've provided the latest list of promotional conditions below. This list will be updated as we announce new promotions or activities on our website, via email, or through social media.

You'll also find a list of exclusions, including specific brands, to keep you informed on what’s not included.

If you have any questions, feel free to reach out via email customercare@iqmstore.com.au.

 

EOFY WINTER SALESTICE SALE:

• EOFY sale prices are as marked and no further discounts apply, we reserve the right to cancel an order if an additional discount is applied.
• Rewards points cannot be earned or redeemed on EOFY sale items. Points can be earned and redeemed on non-sale items.
• During the sale only, we will be charging a flat rate standard shipping price of $15 for all orders, Bulky items and Express postage incur additional charges and International New Zealand shipping will be quoted and sent separately.  
• See below for general conditions

 

EXCLUSIONS APPLY:

• Please note that certain products and brands may be exempt from promotions.
• The list of exclusions and brands is subject to change without prior notice.
• For the most accurate and up-to-date information, always refer here for the latest version of the list
• Excluded Brands are (unless otherwise stated):
• Bauspiel, Connetix, Grimms, Grapat, Stapelstein, Morphee, Jellycat
• Pre-Orders and Clearance/Sale
• Gift eCards

GENERAL CONDITIONS:

• Any current discount codes must be used at the time of sale, cannot be applied retrospectively and orders cannot be modified after they have been processed.
• Exclusions apply, refer to most up to date list above
• A minimum purchase of $120 is required to qualify for free shipping (after all discounts and vouchers), excludes Express Shipping and bulky items which are quoted based on size/weight and destination.
• Gift wrapping must be added to the cart. Unless instructed otherwise all items in the order will be wrapped together. Gift wrapping quantity needs to be added and instructions added to the checkout notes section. Unless stated otherwise Gift wrapping is not free.
• Any orders placed containing items available on pre-order will be sent in total once all items are in stock, we cannot split orders
• Pre-Order estimated ship dates are detailed in the description of each product, order will be sent only once all items are available. Ship dates are estimates and are subject to change due to circumstances out of our control, this could be sooner or later. Customers will be notified should delays occur or cancellations be required. Orders are held and will be packed as soon as pre-orders are received.
• For change of mind returns refer to our returns policy here.
• All clearance sales are final unless the product is deemed faulty, refer to refund policy here for further details.
• All prices include GST.