PROMOTIONAL CONDITIONS: 

As part of our effort to keep things simple and organised, we've provided the latest list of promotional conditions below. This list will be updated as we announce new promotions or activities on our website, via email, or through social media.

You'll also find a list of exclusions, including specific brands, to keep you informed on what’s not included.

If you have any questions, feel free to reach out via email customercare@iqmstore.com.au.

 

BLACK FRIDAY SALE:

• Black Friday Sale Prices are as marked.
• No other discount, coupon or rewards point redemption can be used on Black Friday offers. In the event a discount code, coupon or rewards points are redeemed on products marked down for Black Friday Sale we reserve the right to cancel the items and issue a full refund.
• All Black Friday discounts end 11:59pm 2nd December 2024, unless sold out prior.
• Items added to cart are not reserved and can be sold out prior to checking out. 
• Orders will be packed and dispatched as quickly as possible in the order they’re received. Due to the high volume of Black Friday orders, processing times may take a little longer than usual. If timing is a concern, we recommend choosing Express Post. Please note we cannot control or be held responsible for postal service delays.

EXCLUSIONS APPLY:

• Please note that certain products and brands may be exempt from promotions.
• The list of exclusions and brands is subject to change without prior notice.
• For the most accurate and up-to-date information, always refer here for the latest version of the list
• Excluded Brands are:
• Bauspiel, Connetix, Grimms, Grapat, Morphee, Sphero, Stapelstein,
• Gift eCards

GENERAL CONDITIONS:

• Any current discount codes must be used at the time of sale, cannot be applied retrospectively and orders cannot be modified after they have been processed.
• Exclusions apply, refer to most up to date list above
• A minimum purchase of $120 is required to qualify for free shipping (after all discounts and vouchers), excludes Express Shipping and bulky items which are quoted based on size/weight and destination.
• Gift wrapping must be added to the cart. Unless instructed otherwise all items in the order will be wrapped together. Gift wrapping quantity needs to be added and instructions added to the checkout notes section. Unless stated otherwise Gift wrapping is not free.
• Any orders placed containing items available on pre-order will be sent in total once all items are in stock, we cannot split orders
• Pre-order dates are estimated based on information provided from our supplier, these dates may change earlier or later, these changes are out of our control. Orders will be packed as soon as pre-orders are received.
• For change of mind returns refer to our returns policy here.
• All clearance sales are final unless the product is deemed faulty, refer to refund policy here for further details.
• All prices include GST.