As part of our effort to keep things simple and organised, we've provided the latest list of promotional conditions below. This list will be updated as we announce new promotions or activities on our website, via email, or through social media.

You'll also find a list of exclusions, including specific brands, to keep you informed on what’s not included.

If you have any questions, feel free to reach out via email customercare@iqmstore.com.au.

 

2-8 PROMOTION:

The 20% and 28% promotion is valid from 8pm Friday 27th February 2026 until 11:59pm Saturday 28th February 2026.

Exclusions and Conditions:

• Orders under $150 will receive 20% off eligible items.
  
• Orders of $150 or more will receive 28% off eligible items.
  
• Discounts applied automatically at checkout to qualifying products.
  
• Offer only valid on in stock items. No rainchecks or additions after the promotion ends.
  
• Exclusions apply to New, Pre Order or Special Order Items and Gift Cards
• Excludes: Bauspiel, Connetix, Grapat, Grimms, and Jellycat.
  
• Reward points redemptions or promotional codes are not eligible with this promotion.
  
• This promotion cannot be used in conjunction with any other offer, discount code, promotion or rewards points redemption.
  
• IQM Store reserves the right to cancel or amend any orders that do not meet the promotion eligibility criteria, or where a system or technical error has occurred.

Other:

• IQM Store reserves the right to amend, suspend or cancel this promotion at any time without prior notice.
  
• All purchases made under this promotion are subject to IQM Store’s standard website terms and conditions.
  
• Please refer to our Returns Policy for further information regarding returns, exchanges and refunds.

 

EXCLUSIONS APPLY:

• Please note that certain products and brands may be exempt from promotions.
• The list of exclusions and brands is subject to change without prior notice.
• For the most accurate and up-to-date information, always refer here for the latest version of the list
• Excluded Brands are (unless otherwise stated):
• Bauspiel, Connetix, Grimms, Grapat, Jellycat (unless stated otherwise)
• Pre-Orders and Clearance/Sale
• Gift eCards

GENERAL CONDITIONS:

• Any discount codes must be applied at the time of checkout. Discount codes cannot be applied retrospectively and orders cannot be modified once they have been processed. Exclusions may apply. Please refer to the most up to date exclusions list on our website.
• Free standard shipping is available on Australian orders over $120 after all discounts and vouchers have been applied. This offer excludes express shipping and bulky, heavy or oversized items. Shipping for bulky items is quoted based on size, weight and delivery destination.
• Shipping to New Zealand is not charged at the time of checkout. Orders placed with a New Zealand delivery address will display shipping as free at checkout; however, this does not mean shipping is complimentary. Once your order has been received, we will calculate the actual shipping cost based on the size, weight and destination of your order and contact you separately with a shipping invoice for approval prior to dispatch. Orders will not be dispatched until the additional shipping charge has been paid. If you choose not to proceed after receiving the shipping quote, you may request a cancellation in line with our Returns and Refund Policy.
• Gift wrapping must be added to the cart at the time of purchase. Unless instructed otherwise, all items within an order will be wrapped together. The required quantity of gift wrapping must be selected and any instructions provided in the checkout notes section. Unless explicitly stated, gift wrapping is not complimentary.
• Orders containing pre order items will be dispatched once all items in the order are in stock. We are unable to split shipments. Estimated shipping dates for pre order items are outlined in each product description. These dates are estimates only and may change due to circumstances beyond our control. Orders may be dispatched earlier or later than the estimated date. Customers will be notified if significant delays occur or if an order needs to be cancelled. Orders are held and packed as soon as pre order stock is received.
• For change of mind returns, please refer to our Returns Policy.
• All clearance items are final sale unless the product is deemed faulty. For further information, please refer to our Refund Policy.
• All prices are listed in Australian dollars and include GST.